LG Chem PRIVACY POLICY
This Privacy Policy explains how LG Chem, Ltd. (“LG Chem”, “the Company”, “we”, “our”, or “us”) collects your personal information as you use https://lgchem-connect.com (the “Website”), how we use this personal information, with whom we share this personal information, and your choices in connection with this.
This Privacy Policy consists of the following contents:
What data do we collect and how we use it?
With whom do we share with your data?
Where do we transfer your data?
What are your rights?
Collection and use of information from children
How do we protect your data?
How do we destroy your data?
How to contact us
How to contact the supervisory authority
Changes to our Privacy Policy
Appendix I. Supervisory authority
Appendix II. Country specific provisions
Appendix III. Cookie Policy
What data do we collect and how we use it?
If you choose to engage in the services offered on our Website, we will collect personal information from you when you contact us through the submission of your personal identifiers. We use this personal information to respond to your questions or inquiries, and provide consultation. We may also use the personal information we collect as described in this section to comply with the law or for the purpose of the legitimate interests, and for other limited circumstances as described in With Whom do we share your information?
Information from You
Personal Information Collected
Purpose of Collection and Use
Retention Period
[Required]
Full Name (First Name, Last Name), Job title,
Company Name,
Company size,
Country/region,
Business email
[Optional]
Phone Number
1. Inquiries about products and services
2. Providing detailed product information
3. Surveys
4. Organizing and managing events and activities for online/offline customers
5. Delivering promotional and marketing information for advertising purposes
3 years from the submission
[Required]
Customer Inquiry Details:
Applied Industry,
Target Component/Application, Specific Part,
Improvement Objective,
Focus Areas
[Optional]
Additional Notes
A more granular breakdown of your Interest, used to match your inquiry to relevant LG Chem materials and specialists.
3 years from the submission
Marketing Communications Consent (separate opt-in checkbox)
Sending promotional and marketing communications, where you have separately consented.
Until consent is withdrawn
Information Collected Automatically
We use Google Analytics to collect information on your use of the Website to improve our Website. In order to collect this information, Google Analytics may set cookies on your browser, or read cookies that are already there. Google Analytics may also receive information about you from applications you have downloaded that partner with Google. To control your cookie preferences, please follow the instructions in the What are your rights? section.
Google’s ability to use and share information collected by Google Analytics about your visits to our Website or to another application which partners with Google is restricted by the Google Analytics Terms of Use and the Google Privacy Policy available here.
To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics which can be found here.
We also use Google Tag Manager (GTM) to manage the deployment of the Google Analytics tag. GTM is applied only to the final call-to-action (meeting request) button on this page and does not itself collect or store personal information. For a full list of cookies used and further detail on your choices, please see Appendix III (Cookie Policy).
With Whom do we share with your data?
LG Chem may need to make the personal information identified in this Privacy Policy available with its service provider as listed below.
With service provider.
LG Chem shares your personal information with its service provider for Website maintenance, inquiry processing, sending and processing marketing messages.
Outsourcing Party
Content of the Outsourced Task
Salesforce Inc.
System management and maintenance
Salesforce Inc. (MCAE)
Marketing automation and long-term lead management following program completion
Business Canvas (Re:catch)
CRM operation including customer inquiry processing, lead management, and marketing communication
For legal purposes.
LG Chem will share your personal information where legally required, in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights, as required to contracts; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable law.
Where do we transfer your data?
As a global company, we and our service providers may need to transfer your information outside the country where you are located. This includes transferring your information outside the European Economic Area (EEA), if this is where you are located. We transfer your personal information in this manner in order to operate the Website and provide our services to you.
LG Chem is located in the Republic of Korea. The European Commission has formally adopted an adequacy decision regarding the Republic of Korea, which means that the Republic of Korea ensures an adequate level of protection for personal information comparable to that of the EU. For transfers to any other jurisdictions, we take appropriate steps to ensure that safeguards are put in place aimed at ensuring your personal information is afforded a similarly high level of protection.
You may object to the transfer of your personal information overseas; however, where such transfer is necessary for the operation of the Website and related services, your ability to use certain services may be limited.
Recipient of the Transfer (Country of Transfer)
Contact Information / Personal Data Transferred
Method and Timing of Transfer
Purpose of Use and Retention/Usage Period
Salesforce Inc. (Republic of Korea)
privacy@salesforce.com – All Collected Personal Information
Transmission via a Dedicated Network at the Time Personal Information is Transferred to the Company Depending on the Channel
For system management and maintenance – 3 years from the submission
Business Canvas (Re:catch) (Republic of Korea)
privacy@business-canvas.com – All Collected Personal Information
Transmission via a Dedicated Network at the Time Personal Information is Transferred to the Company Depending on the Channel
For CRM operation including customer inquiry processing, lead management (i.e., recording and updating a lead’s pipeline stage and associated field values within Re:catch after form submission), and marketing communication – 3 years from the submission
Salesforce Inc. (MCAE) (Republic of Korea)
privacy@salesforce.com – All Collected Personal Information (migrated from Re:catch)
Batch migration by year-end following completion of the training program; data within Re:catch is deleted upon migration
Marketing automation and long-term lead management – 3 years from the submission
What are your rights?
You have all applicable data protection rights under relevant laws including the following:
The right to access – You have the right to request us for copies of your personal information.
The right to rectification – You have the right to request that we correct any information that is inaccurate. You also have the right to request us to complete information that is incomplete.
The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
The right to restriction of processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to object – You have the right to object the processing of your personal information which we process in connection with website under the conditions given under applicable law. If in exceptional cases the data processing is based on your consent, your consent can be revoked at any time with effect for the future. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
Do Not Track – We do not respond to Do Not Track (“DNT”) requests. Do Not Track is a preference you can set in your web browser to inform the Website that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
If you make a request, we will respond to you without undue delay, but at any rate within the timeframe as stipulated by law if such exists. If you would like to exercise any of these rights, please contact us by using the information in the How to contact us section below.
Collection and use of information from children
Our Website is designed for a general audience and is not directed towards children. In connection with our Website, we do not knowingly collect or maintain personal information from anyone under the age of sixteen (16) or knowingly allow such persons to use our Website. If you are under the age of sixteen (16), please do not attempt to register for our Website or provide us with any personal information. If we learn that a person under the age of sixteen (16) has provided us with any personal information, we will promptly delete such personal information. If you believe that a child under the age of sixteen (16) may have provided us with personal information, please contact us using the information specified in the How to contact us section.
How do we protect your data?
LG Chem shall take the following technical and organizational security measures to protect your data:
Maintain Information security policies and make sure that policies and measures are regularly reviewed and where necessary improved.
Communication with the Company applications utilizes cryptographic protocols such as TLS to protect information in transit over public networks. At the network edge, firewalls, web application firewalls, and DDoS protection are used to filter attacks.
Data security controls which include logical segregation of data, restricted (e.g. role-based) access and monitoring, and where applicable, utilization of commercially available and industry-standard encryption technologies.
Logical access controls designed to manage electronic access to data and system functionality based on authority levels and job functions. Physical and environmental security of data center, server room facilities and other areas containing client confidential information.
Operational procedures and controls to provide for configuration, monitoring, and maintenance of technology and information systems according to prescribed internal and adopted industry standards, including secure disposal of systems and media.
Network security controls that provide for the use of enterprise firewalls and layered DMZ architectures, and intrusion detection systems and other traffic and event correlation procedures.
Vulnerability assessment, patch management, and threat protection technologies and scheduled monitoring procedures.
As described above, we implement and maintain reasonable security measures to protect the personal information we collect and maintain from unauthorized access, destruction, use, modification, or disclosure. However, no security measure or modality of data transmission is 100% secure and we are unable to guarantee the absolute security of the personal information we have collected from you.
How do we destroy your data?
Where the retention period for your personal information set out in this Privacy Policy has expired, or the purpose of collection and use has otherwise been achieved, LG Chem destroys the relevant personal information without delay.
Personal information stored in electronic file form is deleted using technical methods that render the information permanently unrecoverable. Personal information printed or recorded on paper is destroyed by shredding or incineration.
Personal information submitted through the Website is currently stored in the Business Canvas (Re:catch) CRM. By year-end, following completion of the relevant program, this information is migrated in batch to a marketing automation system (Salesforce MCAE) that LG Chem has built for long-term lead management, hosted on servers located in the Republic of Korea. Upon this migration, the corresponding personal information within Re:catch is deleted.
How to contact us
If you have any questions or concerns on this Privacy Policy, please contact us at:
LG Chem LG Twin Towers 128, Yeoui-daero, Yeongdeungpo-gu, Seoul, security@lgchem.com
LG Chem will promptly respond to address the concern.
For the purposes of EU data protection legislation, LG Chem Europe subsidiaries’ Data Protection Officer can be contacted at drewes@privacy-advice.com.
For the purposes of the Personal Information Protection Act of the Republic of Korea, LG Chem’s Personal Information Protection Officer is KIM HYUB (Head of Department, Information Security Department), and the department in charge of personal information protection is the Security Strategy Team.
Email: security@lgchem.com
Tel.: +82-2-3773-7836
How to contact the supervisory authority
Should you wish to report a complaint or if you feel that the Company has not addressed your concern in a satisfactory manner, you may contact the responsible supervisory authority using the contact details in Appendix I.
Changes to our privacy policy
LG Chem keeps this Privacy Policy under regular review and places any updates on this web page. This Privacy Policy was last updated on 2026.10.13.
Appendix I. Supervisory Authority
Country
Organization Name
Official Website
Republic of Korea
Personal Information Protection Commission (PIPC)
https://www.pipc.go.kr
United States
Federal Trade Commission (FTC) and applicable State Privacy Authorities
https://www.ftc.gov
China
Cyberspace Administration of China (CAC) and other competent authorities
https://www.cac.gov.cn
Germany
Federal Commissioner for Data Protection and Freedom of Information (BfDI) and the German State Data Protection Authorities (DSK)
https://www.bfdi.bund.de
France
Commission Nationale de l’Informatique et des Libertés (CNIL)
https://www.cnil.fr/en
Italy
Garante per la protezione dei dati personali
https://www.garanteprivacy.it
United Kingdom
Information Commissioner’s Office (ICO)
https://ico.org.uk
Spain
Agencia Española de Protección de Datos (AEPD)
https://www.aepd.es/en
Netherlands
Autoriteit Persoonsgegevens (AP)
https://autoriteitpersoonsgegevens.nl/en
Poland
President of the Personal Data Protection Office (UODO)
https://uodo.gov.pl/en
Switzerland
Federal Data Protection and Information Commissioner (FDPIC)
https://www.edoeb.admin.ch
Norway
Datatilsynet (Norwegian Data Protection Authority)
https://www.datatilsynet.no/en/
Türkiye
Personal Data Protection Authority (KVKK)
https://www.kvkk.gov.tr/
Canada
Office of the Privacy Commissioner of Canada (OPC) and applicable Provincial Authorities
https://www.priv.gc.ca/en
Mexico
Secretaría Anticorrupción y Buen Gobierno (SABG) Personal Data Protection Authority
https://www.gob.mx/buengobierno
Brazil
Autoridade Nacional de Proteção de Dados (ANPD)
https://www.gov.br/anpd/pt-br
Chile
Consejo para la Transparencia (CPLT)
https://www.consejotransparencia.cl
Argentina
Agency for Access to Public Information (AAIP)
https://www.argentina.gob.ar/aaip
Peru
Autoridad Nacional de Protección de Datos Personales (ANPD)
https://www.gob.pe/anpd
Australia
Office of the Australian Information Commissioner (OAIC)
https://www.oaic.gov.au
New Zealand
Office of the Privacy Commissioner (OPC)
https://www.privacy.org.nz
Japan
Personal Information Protection Commission (PPC)
https://www.ppc.go.jp/en
Appendix II. Country specific provisions
Addendum to Privacy Policy for California
This Addendum to Privacy Policy for US (this “Addendum”) applies to the processing of your personal information collected from the U.S. This addendum explains the categories of personal data that we collect from you and how we collect and use personal data that is subject to the California Privacy Rights Act (the “CPRA”). It further describes the rights that California residents have with respect to their personal data. This addendum should be read together with the Privacy Policy, and in case of any conflict the terms of this addendum will prevail as to personal data of California residents that is subject to the CPRA. For purposes of this addendum, the term “personal data” includes all “personal information” as defined in the CPRA.
Your legal rights
In addition to the rights explained in the Privacy Policy, under certain circumstances, California residents have the following rights in relation to their personal data:
Right to opt-out. You have the right to opt out of any sale or “sharing” of your personal information (as the term “sharing” is defined under California law, which means a disclosure to a third party for purposes of cross-context behavioral advertising).
Right to non-discrimination. You have the right to exercise any of the rights listed above (and any other rights under CPRA) without discrimination by us.
Right to limit the use and disclosure of sensitive information.
To exercise your right to access or delete your personal information, you may submit a request via telephone at 82-1644-7119 or via email to the appropriate point of contact listed in the How to contact us section above.
For requests submitted via telephone, you must provide us with sufficient information that allows us to reasonably verify you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. If we are not able to verify your identity for access and deletion requests with the information provided, we may ask you for additional pieces of information.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf may make a request related to your personal information. If you are an authorized agent making a request on behalf of another individual, you must provide us with signed documentation that you are authorized to act on behalf of that individual.
Sources of, purposes for collecting, and categories of personal data collected and disclosed
We obtain your personal data mainly from or via you, and we collect and process personal data for a variety of business or commercial purposes. The Privacy Policy describes in greater detail the specific explanation of purposes, the specific pieces of personal data that we collect, and the categories of third parties with whom we share or may share personal data.
In the preceding twelve (12) months, we have collected the following categories of personal data from California residents. Please note that the following list represents categories of personal data across all California residents whose personal data we may have collected or received and does not necessarily represent information we have collected specifically about you. Please also note that the definition of “personal information” under CPRA is subject to certain exceptions as set forth therein and does not include information that is publicly available or has been aggregated or deidentified in accordance with CPRA.
Identifiers. This includes information such as name, email address, telephone number, IP address, national identification number (or unique identification data equivalent thereto) and other similar identifiers.
Personal information as defined by Cal. Civ. Code § 1798.80(e): The types of personal data in this category include several of the identifiers described above but also includes, among other things, information such as corporate credit card number.
Certain protected classifications. Information under this category may include religious affiliation.
Internet or network activity. The types of information in this category includes information that relates to IP address and access records.
Professional or employment-related information. This includes information such as name of company/department and job title.
Education Information. Educational background including majored fields of study.
General information such as date of birth, hobbies, office location.
In the preceding 12 months, we may have disclosed or shared to third parties for a business purpose the categories of personal data listed above. Please refer to the Privacy Policy for more information.
Sales of personal data
We do not sell your personal data for monetary or other valuable consideration.
Addendum to Privacy Policy for EU(UK)
This Addendum to Privacy Policy for EU(UK) (this “Addendum”) applies to the processing of your personal information collected from EU(UK). This addendum explains more details of how we collect and use personal data subject to the GDPR. This addendum should be read together with the Privacy Policy, and in case of any conflict the terms of this addendum will prevail as to personal data processing of EU residents (and UK residents where applicable). For purposes of this addendum, the term “personal data” includes all “personal information” as defined in the GDPR.
Legal Basis for Processing
We process your personal data on the lawful basis under Art 6 of GDPR, mainly for the purpose of performance of a contract to which data subject is party, but we may choose other lawful basis such which seems proper according to the individual situations, such as consent of the data subject or necessity to comply with legal obligation imposed on us.
Data Transfer
As explained in the Privacy Policy, we may transfer your personal data.
Where the data recipients are located in a country outside the European Union or the European Economic Area (“Third Country”), we will rely on (where applicable) adequacy decisions issued by the European Commission declaring that the Third Country, or more specified sectors within that Third Country, in question ensures an adequate level of protection comparable to the GDPR (“Adequacy Decision).
Where the data recipients are located in Third Countries which are not covered by an Adequacy Decision, we will rely on appropriate safeguards within the meaning of Art. 46 (2) GDPR such as Standard Contractual Clauses which (where necessary are supplemented by additional contractual, technical or organizational measures) ensure an adequate level of data protection.
Your legal rights
In addition to the rights explained in the Privacy Policy, under certain circumstances, EU residents have the following rights in relation to their personal data:
Right to withdraw your consent, Art. 7 (3) GDPR
Right to lodge a complaint with the competent supervisory authority, Art 77 GDPR.
Automated individual decision-making, including profiling
We do not make decisions based solely on automated processing including profiling.
Addendum to Privacy Policy for Japan
This Addendum to Privacy Policy for Japan (this “Addendum”) applies to the processing of your personal information collected from Japan. This addendum explains more details of how we collect and use personal data subject to the Act on the Protection of Personal Information (“APPI”). This addendum should be read together with the Privacy Policy, and in case of any conflict the terms of this addendum will prevail as to personal data processing of Japan residents. For purposes of this addendum, the term “personal data” includes all “personal information” as defined in the APPI.
Data Transfer
As explained in the Privacy Policy, we may transfer your personal data.
The Company ensures that the recipient will treat the disclosed personal data in accordance with the spirit of the requirements for handling personal data under the APPI. By following methods, the Company ensures that the overseas recipient continuously takes equivalent measures:
The Company will periodically confirm the implementation status of the equivalent measures taken by the recipient and the presence or absence of a system in the foreign country that might affect the implementation of the equivalent measures.
The Company will take necessary and appropriate measures if the implementation of the equivalent measures by the recipient party is interfered with in some way and to suspend the provision of personal data if it becomes difficult to ensure the continuous implementation of the equivalent measures.
The Company stores your personal data in data servers operated by its outsourcee, Salesforce, Inc. The Republic of Korea is a participating country in the APEC Cross Border Privacy Rules (CBPR) System and has obtained an adequacy decision from the European Commission indicating that it ensures an adequate level of data protection comparable to the GDPR. Please visit (ppc.go.jp/) for more information on the data protection and privacy laws in the Republic of Korea.
Your legal rights
In addition to the rights explained in the Privacy Policy, under certain circumstances, Japan residents have the following rights in relation to their personal data:
You have the right to request access to the transfer history of their personal data that has been shared with third parties, except when public or other interests may be harmed by such disclosure.
You have the right to choose how you would like to receive the requested information, including in electronic form.
Addendum to Privacy Policy for Singapore
This Addendum to Privacy Policy for Singapore (this “Addendum”) applies to the processing of your personal information collected from Singapore. This Addendum supplements and constitutes an integral part of the Privacy Policy. The terms in this Addendum shall have the same meaning defined under the Privacy Policy unless otherwise clearly specified.
Accuracy of your person data
When you submit personal data through the Website, you should ensure such personal data is accurate. You should also review your personal data from time to time and let us know if there are changes or updates to your personal data so that we do not hold any inaccurate personal data about you.
Your rights
Your rights under the Singapore Personal Data Protection Act 2012 (“PDPA”). If you are using the Website from Singapore, you have the following rights in accordance with the PDPA
Withdrawing consent
You may withdraw your consent and request us to stop collecting, using, disclosing and/or processing your personal data for any or all of the purposes listed above in the Privacy Policy, by contacting The Company privacy team for assistance.
Upon receipt of your request to withdraw your consent, we may require a reasonable period of time to process and respond to your request.
Whilst we respect your decision to withdraw your consent, please note that if you withdraw your consent to the use of your personal data, you may not be able to use relevant Services. We will, in such circumstances, notify you before completing the processing of your request.
Please note that withdrawing consent does not affect our right to continue to collect, use, disclose or process your personal data where such collection, use, disclosure, and Processing without consent is permitted or required under applicable laws.
Accessing and Correcting your Personal Data
If you wish to make: an access request for access to a copy of the personal data which we hold about you or information about the ways in which we had used or disclosed your personal data in the one (1) year prior to the date of your request, or a correction request to correct or update any of your personal data which we hold about you, you may submit your request via email to our privacy team.
We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request.
If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the applicable laws).
How to exercise your data privacy rights: We take your privacy seriously. You can exercise your rights by contacting our privacy team for assistance.
In submitting a request, we may ask you to verify your identity so that we can protect you against fraudulent requests for your information. Thus, we may ask you to sign into your account, to provide information about the Services, or provide other confirming information.
International Transfer of your Personal Data
Where we are required to transfer your personal data out of Singapore, we will ensure that the data recipient is bound by legally enforceable obligations (for example, by entering into data transfer agreements or agreements of a similar nature with the data recipient) to ensure that your personal data receives a comparable standard of protection as that which it would receive under the PDPA in Singapore.
Retention Periods
We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected and is no longer necessary for legal or business purposes.
Addendum to Privacy Policy for India
This Addendum to Privacy Policy for India (this “Addendum”) applies to the processing of your personal information collected from India. This Addendum supplements and constitutes an integral part of the Privacy Policy. The terms in this Addendum shall have the same meaning defined under the Privacy Policy unless otherwise clearly specified.
We collect and process your Personal Data in accordance with applicable laws of India, including the Information Technology Act, 2000 (and its corresponding rules) and the Digital Personal Data Protection Act, 2023 (“DPDP Act”), as applicable and as amended from time to time.
Your Rights
If you are using the Platform from India, you have the following rights in accordance with the DPDP Act and other applicable Indian Data Protection Rules:
Right to access, review, and seek correction, completion, or updating of your personal data;
Right to request the erasure of your personal data;
Right to grievance redressal; and
Right to nominate any other individual to exercise your rights in the event of your death or incapacity.
Changes to this Privacy Policy
We reserve the right to change this privacy policy from time to time in our sole discretion. If material changes are made to the privacy policy, we will notify you by placing a prominent notice on the Services or via email at the email address we have on file for you. We encourage you to periodically review this privacy policy to keep up to date on how we are handling your personal information. Your continued access to or use of the Service after the date of the updated Privacy Policy constitutes your acceptance of the updated Privacy Policy. If you do not agree to the updated Privacy Policy, you must stop accessing or using the Services.
Security
To protect your Personal Data from unauthorized access, use, or similar risks, we have implemented reasonable security practices and procedures, details of which are available here. You agree that such security practices and measures are reasonable.
Grievance Officer
If you have any grievances, inquiries or wish to make any request relating to your sensitive personal data, you may contact our privacy team for assistance.
Addendum to Privacy Policy for Thailand
This Addendum to Privacy Policy for Thailand (this “Addendum”) applies to the processing (as defined below) of your personal data located in Thailand. This Addendum supplements and constitutes an integral part of the Privacy Policy.
Definition and Interpretation
1. The term “process/processing” as used in the Privacy Policy shall mean any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as the collection, use, disclosure or cross-border transfer of the personal data.
2. The terms “personal data”, “data controller”, “data protection officer” and “representative” as used in the Privacy Policy shall have the meanings as defined in the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).
3. All references to the term “personal information” in the Privacy Policy shall be replaced with the term “personal data”.
4. The terms used in this Addendum shall have the same meanings as defined under the Privacy Policy unless otherwise defined in this Addendum.
Identity and Contact Details of the Representative
We take your privacy seriously. That is why we create a special form for you to exercise your privacy rights. You can exercise your rights by contacting our privacy team for assistance
The Information We Process
The personal data as mentioned in this Privacy Policy is collected mainly if you choose to provide it, although some personal data has to be provided. If mandatory information is not provided, to the extent permitted by law, may affect our ability to perform our contractual or legal obligations. In some instances, failure to provide personal data may also result in us not being able to process your HR Service.
How We Process Information
We process your personal data on the following legal bases: (a) consent; (b) contractual basis (e.g., for our performance of or fulfilment of obligations under a contract with you); (c) legal obligation (for the fulfilment of our legal obligations); (d) legitimate interests (for the purpose of our legitimate interests and the legitimate interests of third parties, in proportion to your interest and fundamental rights and freedoms in relation to the protection of your personal data); (e) vital interest (such as preventing or suppressing a danger to a person’s life, body or health); (f) public interest (for the performance of a task carried out in the public interest or for the exercise of official authorities); (g) establishment of, compliance with, exercise of or defense against legal claims; or (h) any other basis permitted by applicable laws, including the PDPA.
In certain limited circumstances and where required under the PDPA, we may need to ask for your specific consent separately to process your personal data in a particular way. However, in most cases we will process your personal data for the reasons set out in this Privacy Policy and it will not be appropriate or necessary for you to provide consent.
Your Rights
Your rights under the PDPA. If you are using the Platform in Thailand, you have the following rights in accordance with the PDPA:
Right to access under Section 30 of the PDPA;
Right to rectification under Section 36 of the PDPA;
Right to erasure under Section 33 of the PDPA;
Right to restriction under Section 34 of the PDPA;
Right to data portability under Section 31 of the PDPA;
Right to object to the data processing under Section 32 of the PDPA;
Right to withdraw your consent under Section 19 of the PDPA; and
Right to lodge a complaint with the competent supervisory authority under Section 73 of the PDPA.
Where is your Information - International Transfer of Information
Where the data recipients are located in a country outside of Thailand (“Third Country”), we rely on (where applicable) the adequacy decisions issued by the Personal Data Protection Committee declaring that the Third Country in question ensures an adequate level of protection comparable to the PDPA (“Adequacy Decision”).
Where the data recipients are located in Third Countries which are not covered by an Adequacy Decision, we will rely on the appropriate safeguards within the meaning of Section 29 of the PDPA, such as Standard Contractual Clauses which (as supplemented by additional contractual, technical or organizational measures, where necessary) ensure an adequate level of data protection. You can contact our DPO in order to obtain more information about our international data transfers and the appropriate safeguards we rely on.
Security
In order to prevent unauthorized or unlawful loss, access, use, alteration, correction or disclosure of your personal data, we have established and/or opted to use a system to process personal data, whether in hard copy, electronic files and/or any other form, with appropriate security measures, including organizational, technical and physical measures, covering the components of the relevant information system, taking into account the security implementation specified by the applicable laws on personal data protection in order to properly maintain confidentiality, integrity, and availability of the personal data according to the relevant level of risk. This includes controlling access to personal data and critical information system components, appropriate handling of user access, determining user’s responsibilities, and putting in place appropriate measures for audit logging to detect access, alteration, correction or deletion of personal data. We also arrange the enhancement of knowledge and understanding related to personal data protection and security of the personnel concerned.
Appendix III. Cookie Policy
Last Updated: 2026.08.07
This Cookie Policy explains how LG Chem, Ltd. (“LG Chem”, “we”, “our”, or “us”) uses cookies and similar technologies on this website (the “Site”), and the choices available to you.
1. What is a Cookie?
A cookie is a small text file placed on your device when you visit a website, used to remember your preferences and to help us understand how the Site is used.
2. Categories of Cookies We Use
Category
Purpose
Consent Required?
Strictly Necessary
Enables core functions of the interactive form (e.g. maintaining your session while you complete the form).
No – cannot be disabled
Analytics
Google Analytics (GA4) – helps us understand traffic sources, page views, and overall usage patterns to improve the Site. Information is analyzed in aggregated form and is not used by LG Chem to directly identify individual users.
Yes – Opt-in, off by default
3. Cookies in Use
Name
Provider
Purpose
Type / Duration
_ga, _ga_*
Google Analytics (GA4)
Distinguishes unique visitors; used to compile aggregated analytics information regarding website usage.
Persistent – 2 months (GA4 default retention setting)
(GTM container – no data storage)
Google Tag Manager
Deploys the analytics tag on the final CTA (meeting request) button only. GTM itself does not set tracking cookies.
N/A
4. Consent Management (Cookie Banner)
On first visit, a cookie banner is displayed with two equally prominent actions: “Accept All” and “Reject Non-Essential” (or an equivalent settings option).
No option is pre-checked. Analytics cookies remain OFF until you actively opt in.
Strictly necessary cookies are always active and are not subject to consent, as they are required for the form to function.
You may withdraw or change your consent at any time via the “Cookie Settings” link.
Declining analytics cookies does not block your access to or use of the form.
5. How to Manage Cookies
In addition to the on-site consent tool described above, you can manage or delete cookies directly through your browser settings. Please note that blocking all cookies, including strictly necessary ones, may affect the Site’s functionality.
6. California Residents – “Do Not Sell or Share”
LG Chem does not sell personal information and does not “share” it for cross-context behavioral advertising as defined under the CPRA.
7. Third-Party Recipients of Cookie-derived Data
Recipient
Purpose
More Info
Google LLC (Google Analytics)
Aggregated traffic and usage analysis
https://policies.google.com/privacy
8. Relationship to this Privacy Policy
This Cookie Policy supplements the “Information Collected Automatically” section of the main Privacy Policy above. In case of any conflict specifically regarding cookie-related disclosures, this Appendix III shall prevail.
9. Changes to this Cookie Policy
We may update this Cookie Policy from time to time. Material changes will be reflected by updating the “Last Updated” date above.
© 2026 LG Chem, Ltd. All rights reserved.
LG Chem PRIVACY POLICY
This Privacy Policy explains how LG Chem, Ltd. (“LG Chem”, “the Company”, “we”, “our”, or “us”) collects your personal information as you use https://lgchem-connect.com (the “Website”), how we use this personal information, with whom we share this personal information, and your choices in connection with this.
This Privacy Policy consists of the following contents:
What data do we collect and how we use it?
With whom do we share with your data?
Where do we transfer your data?
What are your rights?
Collection and use of information from children
How do we protect your data?
How do we destroy your data?
How to contact us
How to contact the supervisory authority
Changes to our Privacy Policy
Appendix I. Supervisory authority
Appendix II. Country specific provisions
Appendix III. Cookie Policy
What data do we collect and how we use it?
If you choose to engage in the services offered on our Website, we will collect personal information from you when you contact us through the submission of your personal identifiers. We use this personal information to respond to your questions or inquiries, and provide consultation. We may also use the personal information we collect as described in this section to comply with the law or for the purpose of the legitimate interests, and for other limited circumstances as described in With Whom do we share your information?
Information from You
Information from You
Personal Information Collected
Purpose of Collection and Use
Retention Period
[Required]
Full Name (First Name, Last Name), Job title,
Company Name,
Company size,
Country/region,
Business email
[Optional]
Phone Number
1. Inquiries about products and services
2. Providing detailed product information
3. Surveys
4. Organizing and managing events and activities for online/offline customers
5. Delivering promotional and marketing information for advertising purposes
3 years from the submission
[Required]
Customer Inquiry Details:
Applied Industry,
Target Component/Application, Specific Part,
Improvement Objective,
Focus Areas
[Optional]
Additional Notes
A more granular breakdown of your Interest, used to match your inquiry to relevant LG Chem materials and specialists.
3 years from the submission
Marketing Communications Consent (separate opt-in checkbox)
Sending promotional and marketing communications, where you have separately consented.
Until consent is withdrawn
Information Collected Automatically
We use Google Analytics to collect information on your use of the Website to improve our Website. In order to collect this information, Google Analytics may set cookies on your browser, or read cookies that are already there. Google Analytics may also receive information about you from applications you have downloaded that partner with Google. To control your cookie preferences, please follow the instructions in the What are your rights? section.
Google’s ability to use and share information collected by Google Analytics about your visits to our Website or to another application which partners with Google is restricted by the Google Analytics Terms of Use and the Google Privacy Policy available here.
To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics which can be found here.
We also use Google Tag Manager (GTM) to manage the deployment of the Google Analytics tag. GTM is applied only to the final call-to-action (meeting request) button on this page and does not itself collect or store personal information. For a full list of cookies used and further detail on your choices, please see Appendix III (Cookie Policy).
With Whom do we share with your data?
LG Chem may need to make the personal information identified in this Privacy Policy available with its service provider as listed below.
With service provider.
LG Chem shares your personal information with its service provider for Website maintenance, inquiry processing, sending and processing marketing messages.
Outsourcing Party
Content of the Outsourced Task
Salesforce Inc.
System management and maintenance
Salesforce Inc. (MCAE)
Marketing automation and long-term lead management following program completion
Business Canvas (Re:catch)
CRM operation including customer inquiry processing, lead management, and marketing communication
For legal purposes.
LG Chem will share your personal information where legally required, in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights, as required to contracts; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable law.
Where do we transfer your data?
As a global company, we and our service providers may need to transfer your information outside the country where you are located. This includes transferring your information outside the European Economic Area (EEA), if this is where you are located. We transfer your personal information in this manner in order to operate the Website and provide our services to you.
LG Chem is located in the Republic of Korea. The European Commission has formally adopted an adequacy decision regarding the Republic of Korea, which means that the Republic of Korea ensures an adequate level of protection for personal information comparable to that of the EU. For transfers to any other jurisdictions, we take appropriate steps to ensure that safeguards are put in place aimed at ensuring your personal information is afforded a similarly high level of protection.
You may object to the transfer of your personal information overseas; however, where such transfer is necessary for the operation of the Website and related services, your ability to use certain services may be limited.
Recipient of the Transfer (Country of Transfer)
Contact Information / Personal Data Transferred
Method and Timing of Transfer
Purpose of Use and Retention/Usage Period
Salesforce Inc. (Republic of Korea)
privacy@salesforce.com – All Collected Personal Information
Transmission via a Dedicated Network at the Time Personal Information is Transferred to the Company Depending on the Channel
For system management and maintenance – 3 years from the submission
Business Canvas (Re:catch) (Republic of Korea)
privacy@business-canvas.com – All Collected Personal Information
Transmission via a Dedicated Network at the Time Personal Information is Transferred to the Company Depending on the Channel
For CRM operation including customer inquiry processing, lead management (i.e., recording and updating a lead’s pipeline stage and associated field values within Re:catch after form submission), and marketing communication – 3 years from the submission
Salesforce Inc. (MCAE) (Republic of Korea)
privacy@salesforce.com – All Collected Personal Information (migrated from Re:catch)
Batch migration by year-end following completion of the training program; data within Re:catch is deleted upon migration
Marketing automation and long-term lead management – 3 years from the submission
What are your rights?
You have all applicable data protection rights under relevant laws including the following:
The right to access – You have the right to request us for copies of your personal information.
The right to rectification – You have the right to request that we correct any information that is inaccurate. You also have the right to request us to complete information that is incomplete.
The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
The right to restriction of processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to object – You have the right to object the processing of your personal information which we process in connection with website under the conditions given under applicable law. If in exceptional cases the data processing is based on your consent, your consent can be revoked at any time with effect for the future. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
Do Not Track – We do not respond to Do Not Track (“DNT”) requests. Do Not Track is a preference you can set in your web browser to inform the Website that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
If you make a request, we will respond to you without undue delay, but at any rate within the timeframe as stipulated by law if such exists. If you would like to exercise any of these rights, please contact us by using the information in the How to contact us section below.
Collection and use of information from children
Our Website is designed for a general audience and is not directed towards children. In connection with our Website, we do not knowingly collect or maintain personal information from anyone under the age of sixteen (16) or knowingly allow such persons to use our Website. If you are under the age of sixteen (16), please do not attempt to register for our Website or provide us with any personal information. If we learn that a person under the age of sixteen (16) has provided us with any personal information, we will promptly delete such personal information. If you believe that a child under the age of sixteen (16) may have provided us with personal information, please contact us using the information specified in the How to contact us section.
How do we protect your data?
LG Chem shall take the following technical and organizational security measures to protect your data:
Maintain Information security policies and make sure that policies and measures are regularly reviewed and where necessary improved.
Communication with the Company applications utilizes cryptographic protocols such as TLS to protect information in transit over public networks. At the network edge, firewalls, web application firewalls, and DDoS protection are used to filter attacks.
Data security controls which include logical segregation of data, restricted (e.g. role-based) access and monitoring, and where applicable, utilization of commercially available and industry-standard encryption technologies.
Logical access controls designed to manage electronic access to data and system functionality based on authority levels and job functions. Physical and environmental security of data center, server room facilities and other areas containing client confidential information.
Operational procedures and controls to provide for configuration, monitoring, and maintenance of technology and information systems according to prescribed internal and adopted industry standards, including secure disposal of systems and media.
Network security controls that provide for the use of enterprise firewalls and layered DMZ architectures, and intrusion detection systems and other traffic and event correlation procedures.
Vulnerability assessment, patch management, and threat protection technologies and scheduled monitoring procedures.
As described above, we implement and maintain reasonable security measures to protect the personal information we collect and maintain from unauthorized access, destruction, use, modification, or disclosure. However, no security measure or modality of data transmission is 100% secure and we are unable to guarantee the absolute security of the personal information we have collected from you.
How do we destroy your data?
Where the retention period for your personal information set out in this Privacy Policy has expired, or the purpose of collection and use has otherwise been achieved, LG Chem destroys the relevant personal information without delay.
Personal information stored in electronic file form is deleted using technical methods that render the information permanently unrecoverable. Personal information printed or recorded on paper is destroyed by shredding or incineration.
Personal information submitted through the Website is currently stored in the Business Canvas (Re:catch) CRM. By year-end, following completion of the relevant program, this information is migrated in batch to a marketing automation system (Salesforce MCAE) that LG Chem has built for long-term lead management, hosted on servers located in the Republic of Korea. Upon this migration, the corresponding personal information within Re:catch is deleted.
How to contact us
If you have any questions or concerns on this Privacy Policy, please contact us at:
LG Chem LG Twin Towers 128, Yeoui-daero, Yeongdeungpo-gu, Seoul, security@lgchem.com
LG Chem will promptly respond to address the concern.
For the purposes of EU data protection legislation, LG Chem Europe subsidiaries’ Data Protection Officer can be contacted at drewes@privacy-advice.com.
For the purposes of the Personal Information Protection Act of the Republic of Korea, LG Chem’s Personal Information Protection Officer is KIM HYUB (Head of Department, Information Security Department), and the department in charge of personal information protection is the Security Strategy Team.
Email: security@lgchem.com
Tel.: +82-2-3773-7836
How to contact the supervisory authority
Should you wish to report a complaint or if you feel that the Company has not addressed your concern in a satisfactory manner, you may contact the responsible supervisory authority using the contact details in Appendix I.
Changes to our privacy policy
LG Chem keeps this Privacy Policy under regular review and places any updates on this web page. This Privacy Policy was last updated on 2026.10.13.
Appendix I. Supervisory Authority
Country
Organization Name
Official Website
Republic of Korea
Personal Information Protection Commission (PIPC)
https://www.pipc.go.kr
United States
Federal Trade Commission (FTC) and applicable State Privacy Authorities
https://www.ftc.gov
China
Cyberspace Administration of China (CAC) and other competent authorities
https://www.cac.gov.cn
Germany
Federal Commissioner for Data Protection and Freedom of Information (BfDI) and the German State Data Protection Authorities (DSK)
https://www.bfdi.bund.de
France
Commission Nationale de l’Informatique et des Libertés (CNIL)
https://www.cnil.fr/en
Italy
Garante per la protezione dei dati personali
https://www.garanteprivacy.it
United Kingdom
Information Commissioner’s Office (ICO)
https://ico.org.uk
Spain
Agencia Española de Protección de Datos (AEPD)
https://www.aepd.es/en
Netherlands
Autoriteit Persoonsgegevens (AP)
https://autoriteitpersoonsgegevens.nl/en
Poland
President of the Personal Data Protection Office (UODO)
https://uodo.gov.pl/en
Switzerland
Federal Data Protection and Information Commissioner (FDPIC)
https://www.edoeb.admin.ch
Norway
Datatilsynet (Norwegian Data Protection Authority)
https://www.datatilsynet.no/en/
Türkiye
Personal Data Protection Authority (KVKK)
https://www.kvkk.gov.tr/
Canada
Office of the Privacy Commissioner of Canada (OPC) and applicable Provincial Authorities
https://www.priv.gc.ca/en
Mexico
Secretaría Anticorrupción y Buen Gobierno (SABG) Personal Data Protection Authority
https://www.gob.mx/buengobierno
Brazil
Autoridade Nacional de Proteção de Dados (ANPD)
https://www.gov.br/anpd/pt-br
Chile
Consejo para la Transparencia (CPLT)
https://www.consejotransparencia.cl
Argentina
Agency for Access to Public Information (AAIP)
https://www.argentina.gob.ar/aaip
Peru
Autoridad Nacional de Protección de Datos Personales (ANPD)
https://www.gob.pe/anpd
Australia
Office of the Australian Information Commissioner (OAIC)
https://www.oaic.gov.au
New Zealand
Office of the Privacy Commissioner (OPC)
https://www.privacy.org.nz
Japan
Personal Information Protection Commission (PPC)
https://www.ppc.go.jp/en
Appendix II. Country specific provisions
Addendum to Privacy Policy for California
This Addendum to Privacy Policy for US (this “Addendum”) applies to the processing of your personal information collected from the U.S. This addendum explains the categories of personal data that we collect from you and how we collect and use personal data that is subject to the California Privacy Rights Act (the “CPRA”). It further describes the rights that California residents have with respect to their personal data. This addendum should be read together with the Privacy Policy, and in case of any conflict the terms of this addendum will prevail as to personal data of California residents that is subject to the CPRA. For purposes of this addendum, the term “personal data” includes all “personal information” as defined in the CPRA.
Your legal rights
In addition to the rights explained in the Privacy Policy, under certain circumstances, California residents have the following rights in relation to their personal data:
Right to opt-out. You have the right to opt out of any sale or “sharing” of your personal information (as the term “sharing” is defined under California law, which means a disclosure to a third party for purposes of cross-context behavioral advertising).
Right to non-discrimination. You have the right to exercise any of the rights listed above (and any other rights under CPRA) without discrimination by us.
Right to limit the use and disclosure of sensitive information.
To exercise your right to access or delete your personal information, you may submit a request via telephone at 82-1644-7119 or via email to the appropriate point of contact listed in the How to contact us section above.
For requests submitted via telephone, you must provide us with sufficient information that allows us to reasonably verify you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. If we are not able to verify your identity for access and deletion requests with the information provided, we may ask you for additional pieces of information.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf may make a request related to your personal information. If you are an authorized agent making a request on behalf of another individual, you must provide us with signed documentation that you are authorized to act on behalf of that individual.
Sources of, purposes for collecting, and categories of personal data collected and disclosed
We obtain your personal data mainly from or via you, and we collect and process personal data for a variety of business or commercial purposes. The Privacy Policy describes in greater detail the specific explanation of purposes, the specific pieces of personal data that we collect, and the categories of third parties with whom we share or may share personal data.
In the preceding twelve (12) months, we have collected the following categories of personal data from California residents. Please note that the following list represents categories of personal data across all California residents whose personal data we may have collected or received and does not necessarily represent information we have collected specifically about you. Please also note that the definition of “personal information” under CPRA is subject to certain exceptions as set forth therein and does not include information that is publicly available or has been aggregated or deidentified in accordance with CPRA.
Identifiers. This includes information such as name, email address, telephone number, IP address, national identification number (or unique identification data equivalent thereto) and other similar identifiers.
Personal information as defined by Cal. Civ. Code § 1798.80(e): The types of personal data in this category include several of the identifiers described above but also includes, among other things, information such as corporate credit card number.
Certain protected classifications. Information under this category may include religious affiliation.
Internet or network activity. The types of information in this category includes information that relates to IP address and access records.
Professional or employment-related information. This includes information such as name of company/department and job title.
Education Information. Educational background including majored fields of study.
General information such as date of birth, hobbies, office location.
In the preceding 12 months, we may have disclosed or shared to third parties for a business purpose the categories of personal data listed above. Please refer to the Privacy Policy for more information.
Sales of personal data
We do not sell your personal data for monetary or other valuable consideration.
Addendum to Privacy Policy for EU(UK)
This Addendum to Privacy Policy for EU(UK) (this “Addendum”) applies to the processing of your personal information collected from EU(UK). This addendum explains more details of how we collect and use personal data subject to the GDPR. This addendum should be read together with the Privacy Policy, and in case of any conflict the terms of this addendum will prevail as to personal data processing of EU residents (and UK residents where applicable). For purposes of this addendum, the term “personal data” includes all “personal information” as defined in the GDPR.
Legal Basis for Processing
We process your personal data on the lawful basis under Art 6 of GDPR, mainly for the purpose of performance of a contract to which data subject is party, but we may choose other lawful basis such which seems proper according to the individual situations, such as consent of the data subject or necessity to comply with legal obligation imposed on us.
Data Transfer
As explained in the Privacy Policy, we may transfer your personal data.
Where the data recipients are located in a country outside the European Union or the European Economic Area (“Third Country”), we will rely on (where applicable) adequacy decisions issued by the European Commission declaring that the Third Country, or more specified sectors within that Third Country, in question ensures an adequate level of protection comparable to the GDPR (“Adequacy Decision).
Where the data recipients are located in Third Countries which are not covered by an Adequacy Decision, we will rely on appropriate safeguards within the meaning of Art. 46 (2) GDPR such as Standard Contractual Clauses which (where necessary are supplemented by additional contractual, technical or organizational measures) ensure an adequate level of data protection.
Your legal rights
In addition to the rights explained in the Privacy Policy, under certain circumstances, EU residents have the following rights in relation to their personal data:
Right to withdraw your consent, Art. 7 (3) GDPR
Right to lodge a complaint with the competent supervisory authority, Art 77 GDPR.
Automated individual decision-making, including profiling
We do not make decisions based solely on automated processing including profiling.
Addendum to Privacy Policy for Japan
This Addendum to Privacy Policy for Japan (this “Addendum”) applies to the processing of your personal information collected from Japan. This addendum explains more details of how we collect and use personal data subject to the Act on the Protection of Personal Information (“APPI”). This addendum should be read together with the Privacy Policy, and in case of any conflict the terms of this addendum will prevail as to personal data processing of Japan residents. For purposes of this addendum, the term “personal data” includes all “personal information” as defined in the APPI.
Data Transfer
As explained in the Privacy Policy, we may transfer your personal data.
The Company ensures that the recipient will treat the disclosed personal data in accordance with the spirit of the requirements for handling personal data under the APPI. By following methods, the Company ensures that the overseas recipient continuously takes equivalent measures:
The Company will periodically confirm the implementation status of the equivalent measures taken by the recipient and the presence or absence of a system in the foreign country that might affect the implementation of the equivalent measures.
The Company will take necessary and appropriate measures if the implementation of the equivalent measures by the recipient party is interfered with in some way and to suspend the provision of personal data if it becomes difficult to ensure the continuous implementation of the equivalent measures.
The Company stores your personal data in data servers operated by its outsourcee, Salesforce, Inc. The Republic of Korea is a participating country in the APEC Cross Border Privacy Rules (CBPR) System and has obtained an adequacy decision from the European Commission indicating that it ensures an adequate level of data protection comparable to the GDPR. Please visit (ppc.go.jp/) for more information on the data protection and privacy laws in the Republic of Korea.
Your legal rights
In addition to the rights explained in the Privacy Policy, under certain circumstances, Japan residents have the following rights in relation to their personal data:
You have the right to request access to the transfer history of their personal data that has been shared with third parties, except when public or other interests may be harmed by such disclosure.
You have the right to choose how you would like to receive the requested information, including in electronic form.
Addendum to Privacy Policy for Singapore
This Addendum to Privacy Policy for Singapore (this “Addendum”) applies to the processing of your personal information collected from Singapore. This Addendum supplements and constitutes an integral part of the Privacy Policy. The terms in this Addendum shall have the same meaning defined under the Privacy Policy unless otherwise clearly specified.
Accuracy of your person data
When you submit personal data through the Website, you should ensure such personal data is accurate. You should also review your personal data from time to time and let us know if there are changes or updates to your personal data so that we do not hold any inaccurate personal data about you.
Your rights
Your rights under the Singapore Personal Data Protection Act 2012 (“PDPA”). If you are using the Website from Singapore, you have the following rights in accordance with the PDPA
Withdrawing consent
You may withdraw your consent and request us to stop collecting, using, disclosing and/or processing your personal data for any or all of the purposes listed above in the Privacy Policy, by contacting The Company privacy team for assistance.
Upon receipt of your request to withdraw your consent, we may require a reasonable period of time to process and respond to your request.
Whilst we respect your decision to withdraw your consent, please note that if you withdraw your consent to the use of your personal data, you may not be able to use relevant Services. We will, in such circumstances, notify you before completing the processing of your request.
Please note that withdrawing consent does not affect our right to continue to collect, use, disclose or process your personal data where such collection, use, disclosure, and Processing without consent is permitted or required under applicable laws.
Accessing and Correcting your Personal Data
If you wish to make: an access request for access to a copy of the personal data which we hold about you or information about the ways in which we had used or disclosed your personal data in the one (1) year prior to the date of your request, or a correction request to correct or update any of your personal data which we hold about you, you may submit your request via email to our privacy team.
We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request.
If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the applicable laws).
How to exercise your data privacy rights: We take your privacy seriously. You can exercise your rights by contacting our privacy team for assistance.
In submitting a request, we may ask you to verify your identity so that we can protect you against fraudulent requests for your information. Thus, we may ask you to sign into your account, to provide information about the Services, or provide other confirming information.
International Transfer of your Personal Data
Where we are required to transfer your personal data out of Singapore, we will ensure that the data recipient is bound by legally enforceable obligations (for example, by entering into data transfer agreements or agreements of a similar nature with the data recipient) to ensure that your personal data receives a comparable standard of protection as that which it would receive under the PDPA in Singapore.
Retention Periods
We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected and is no longer necessary for legal or business purposes.
Addendum to Privacy Policy for India
This Addendum to Privacy Policy for India (this “Addendum”) applies to the processing of your personal information collected from India. This Addendum supplements and constitutes an integral part of the Privacy Policy. The terms in this Addendum shall have the same meaning defined under the Privacy Policy unless otherwise clearly specified.
We collect and process your Personal Data in accordance with applicable laws of India, including the Information Technology Act, 2000 (and its corresponding rules) and the Digital Personal Data Protection Act, 2023 (“DPDP Act”), as applicable and as amended from time to time.
Your Rights
If you are using the Platform from India, you have the following rights in accordance with the DPDP Act and other applicable Indian Data Protection Rules:
Right to access, review, and seek correction, completion, or updating of your personal data;
Right to request the erasure of your personal data;
Right to grievance redressal; and
Right to nominate any other individual to exercise your rights in the event of your death or incapacity.
Changes to this Privacy Policy
We reserve the right to change this privacy policy from time to time in our sole discretion. If material changes are made to the privacy policy, we will notify you by placing a prominent notice on the Services or via email at the email address we have on file for you. We encourage you to periodically review this privacy policy to keep up to date on how we are handling your personal information. Your continued access to or use of the Service after the date of the updated Privacy Policy constitutes your acceptance of the updated Privacy Policy. If you do not agree to the updated Privacy Policy, you must stop accessing or using the Services.
Security
To protect your Personal Data from unauthorized access, use, or similar risks, we have implemented reasonable security practices and procedures, details of which are available here. You agree that such security practices and measures are reasonable.
Grievance Officer
If you have any grievances, inquiries or wish to make any request relating to your sensitive personal data, you may contact our privacy team for assistance.
Addendum to Privacy Policy for Thailand
This Addendum to Privacy Policy for Thailand (this “Addendum”) applies to the processing (as defined below) of your personal data located in Thailand. This Addendum supplements and constitutes an integral part of the Privacy Policy.
Definition and Interpretation
1. The term “process/processing” as used in the Privacy Policy shall mean any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as the collection, use, disclosure or cross-border transfer of the personal data.
2. The terms “personal data”, “data controller”, “data protection officer” and “representative” as used in the Privacy Policy shall have the meanings as defined in the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).
3. All references to the term “personal information” in the Privacy Policy shall be replaced with the term “personal data”.
4. The terms used in this Addendum shall have the same meanings as defined under the Privacy Policy unless otherwise defined in this Addendum.
Identity and Contact Details of the Representative
We take your privacy seriously. That is why we create a special form for you to exercise your privacy rights. You can exercise your rights by contacting our privacy team for assistance
The Information We Process
The personal data as mentioned in this Privacy Policy is collected mainly if you choose to provide it, although some personal data has to be provided. If mandatory information is not provided, to the extent permitted by law, may affect our ability to perform our contractual or legal obligations. In some instances, failure to provide personal data may also result in us not being able to process your HR Service.
How We Process Information
We process your personal data on the following legal bases: (a) consent; (b) contractual basis (e.g., for our performance of or fulfilment of obligations under a contract with you); (c) legal obligation (for the fulfilment of our legal obligations); (d) legitimate interests (for the purpose of our legitimate interests and the legitimate interests of third parties, in proportion to your interest and fundamental rights and freedoms in relation to the protection of your personal data); (e) vital interest (such as preventing or suppressing a danger to a person’s life, body or health); (f) public interest (for the performance of a task carried out in the public interest or for the exercise of official authorities); (g) establishment of, compliance with, exercise of or defense against legal claims; or (h) any other basis permitted by applicable laws, including the PDPA.
In certain limited circumstances and where required under the PDPA, we may need to ask for your specific consent separately to process your personal data in a particular way. However, in most cases we will process your personal data for the reasons set out in this Privacy Policy and it will not be appropriate or necessary for you to provide consent.
Your Rights
Your rights under the PDPA. If you are using the Platform in Thailand, you have the following rights in accordance with the PDPA:
Right to access under Section 30 of the PDPA;
Right to rectification under Section 36 of the PDPA;
Right to erasure under Section 33 of the PDPA;
Right to restriction under Section 34 of the PDPA;
Right to data portability under Section 31 of the PDPA;
Right to object to the data processing under Section 32 of the PDPA;
Right to withdraw your consent under Section 19 of the PDPA; and
Right to lodge a complaint with the competent supervisory authority under Section 73 of the PDPA.
Where is your Information - International Transfer of Information
Where the data recipients are located in a country outside of Thailand (“Third Country”), we rely on (where applicable) the adequacy decisions issued by the Personal Data Protection Committee declaring that the Third Country in question ensures an adequate level of protection comparable to the PDPA (“Adequacy Decision”).
Where the data recipients are located in Third Countries which are not covered by an Adequacy Decision, we will rely on the appropriate safeguards within the meaning of Section 29 of the PDPA, such as Standard Contractual Clauses which (as supplemented by additional contractual, technical or organizational measures, where necessary) ensure an adequate level of data protection. You can contact our DPO in order to obtain more information about our international data transfers and the appropriate safeguards we rely on.
Security
In order to prevent unauthorized or unlawful loss, access, use, alteration, correction or disclosure of your personal data, we have established and/or opted to use a system to process personal data, whether in hard copy, electronic files and/or any other form, with appropriate security measures, including organizational, technical and physical measures, covering the components of the relevant information system, taking into account the security implementation specified by the applicable laws on personal data protection in order to properly maintain confidentiality, integrity, and availability of the personal data according to the relevant level of risk. This includes controlling access to personal data and critical information system components, appropriate handling of user access, determining user’s responsibilities, and putting in place appropriate measures for audit logging to detect access, alteration, correction or deletion of personal data. We also arrange the enhancement of knowledge and understanding related to personal data protection and security of the personnel concerned.
Appendix III. Cookie Policy
Last Updated: 2026.08.07
This Cookie Policy explains how LG Chem, Ltd. (“LG Chem”, “we”, “our”, or “us”) uses cookies and similar technologies on this website (the “Site”), and the choices available to you.
1. What is a Cookie?
A cookie is a small text file placed on your device when you visit a website, used to remember your preferences and to help us understand how the Site is used.
2. Categories of Cookies We Use
Category
Purpose
Consent Required?
Strictly Necessary
Enables core functions of the interactive form (e.g. maintaining your session while you complete the form).
No – cannot be disabled
Analytics
Google Analytics (GA4) – helps us understand traffic sources, page views, and overall usage patterns to improve the Site. Information is analyzed in aggregated form and is not used by LG Chem to directly identify individual users.
Yes – Opt-in, off by default
3. Cookies in Use
Name
Provider
Purpose
Type / Duration
_ga, _ga_*
Google Analytics (GA4)
Distinguishes unique visitors; used to compile aggregated analytics information regarding website usage.
Persistent – 2 months (GA4 default retention setting)
(GTM container – no data storage)
Google Tag Manager
Deploys the analytics tag on the final CTA (meeting request) button only. GTM itself does not set tracking cookies.
N/A
4. Consent Management (Cookie Banner)
On first visit, a cookie banner is displayed with two equally prominent actions: “Accept All” and “Reject Non-Essential” (or an equivalent settings option).
No option is pre-checked. Analytics cookies remain OFF until you actively opt in.
Strictly necessary cookies are always active and are not subject to consent, as they are required for the form to function.
You may withdraw or change your consent at any time via the “Cookie Settings” link.
Declining analytics cookies does not block your access to or use of the form.
5. How to Manage Cookies
In addition to the on-site consent tool described above, you can manage or delete cookies directly through your browser settings. Please note that blocking all cookies, including strictly necessary ones, may affect the Site’s functionality.
6. California Residents – “Do Not Sell or Share”
LG Chem does not sell personal information and does not “share” it for cross-context behavioral advertising as defined under the CPRA.
7. Third-Party Recipients of Cookie-derived Data
Recipient
Purpose
More Info
Google LLC (Google Analytics)
Aggregated traffic and usage analysis
https://policies.google.com/privacy
8. Relationship to this Privacy Policy
This Cookie Policy supplements the “Information Collected Automatically” section of the main Privacy Policy above. In case of any conflict specifically regarding cookie-related disclosures, this Appendix III shall prevail.
9. Changes to this Cookie Policy
We may update this Cookie Policy from time to time. Material changes will be reflected by updating the “Last Updated” date above.
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